Make sure every inquiry reaches the right person, fast
We read your website and email inquiries and send them to the right teammate automatically. No more missed leads or guessing whose turn it is.
Everything you need to handle inquiries at scale
Made for growing B2B teams who can’t afford to miss a good lead.
Understands what customers need
We read each message and pull out what it's about and how urgent it is.
You stay in control
Set simple rules like ‘pricing goes to Sales’ or ‘support to CS’. Change anytime.
No lead gets lost
We send the message with the right context so teammates can reply quickly.
See where everything goes
Every hand‑off is tracked so you can spot bottlenecks and balance workloads.
Prevents duplicates and floods
Smart filters keep repeat or bursty submissions from overwhelming the team.
Built for your business
Best‑practice security to keep your data safe.
How it works
From sign-up to fully routed in minutes.
- 01Create your Insend email
Sign up and get your Insend address in under 5 minutes.
- 02Add your team and who handles what
Upload teammates and write simple notes like “pricing → sales”, “support → CS”.
- 03Connect your forms
In your website admin, send inquiries to your Insend address.
- 04Let AI route everything
We follow your rules to send each message to the right person. See where leads go and who’s overloaded in the dashboard. Rest easy.
Clear, simple pricing
Your monthly price, and the daily equivalent. A fraction of doing it by hand.
- Up to 250 inquiries/month
- Up to 20 team members
- AI-powered inquiry routing
- Per-person inquiry counts
- 24/7 uptime
- ~ 1/2 of manual cost
- Up to 1,000 inquiries/month
- Up to 50 team members
- Everything in Starter
- Time-to-open & time-to-response tracking
- Inquiry status reminders (follow-up, etc.)
- ~ 1/3 of manual cost
- Up to 3,000 inquiries/month
- Up to 100 team members
- Everything in Core
- SLA breach alerts (email/Slack)
- Manager dashboard & leaderboards
- ~ 1/4 of manual cost
What our users say
Add real quotes from customers when available.
Frequently asked questions
- How does Insend route leads?
- We combine deterministic rules with an LLM classifier to choose the best owner. You can set priorities and fallbacks for full control.
- Will this replace my CRM or help desk?
- No. Insend slots into your existing stack and forwards to the tools you already use.
- Is my data secure?
- Yes. We follow best practices for encryption at rest and in transit, and support SSO and role-based access.
- How long does setup take?
- Most teams connect email and define 3–5 rules in under five minutes.
Ready to stop losing leads?
We’ll help you get set up quickly and tailor routing to your team.